Monday, September 14, 2009

Just Listen by Mark Goulston, M.D.


Amazon link for Just Listen



Are you a good listener? Do you really listen? Even if your answer is yes, you may be surprised when you read this book.

In Just Listen, Dr. Mark Goulston uses case studies from his extensive experience as a clinical psychiatrist, business advisor, and FBI/police hostage negotiation trainer. The author gives specific examples of problem solving conversations for managing not only co-workers and employees, but also family members, including teenagers.

In the workplace, the author gives details on how listening, questioning, and leading conversations help to motivate and encourage teamwork. There are specific remedies for those problem people in employment situations. I was impressed with the way the author suggested compassionate solutions when investigating the reasons for problem behavior. My favorite story was of a businessman who sought advice on his work situation. It changed his life, not because he used that advice at work, but because he used it in his home.

Each section ends with a “Usable Insight” and an “Action Step” with specific ideas for the reader to put the words into action. Just Listen has broad appeal as an instruction book not only for business, but also for personal relationships. Learn about yourself and how you relate with those around you. Transform yourself and those around you.

2 comments:

  1. Hi Linda! You won a copie of "The Way Home" by George Pelecanos on my blog!!!! Here is the link and I'll also email you. Please send me your mailing address as soon as possible so I can forward it to Hachette. Thanks for entering!
    http://bookblabbing.blogspot.com/2009/09/hachette-giveaway-winners.html

    ReplyDelete
  2. There's an award waiting for you on my blog!!!

    ReplyDelete

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